After a design review, leadership requires the team to route incidents to ticketing. Which approach is MOST reliable? route incidents to ticketing.
Multiple choice — select one answer
Answer choices
Architectural breakdown & explanation
Integrations maintain incident records.
Correct answer(s): d. EventBridge to Jira/ServiceNow via Lambda
Exam domain: Domain 2: Incident Response (14% weight on the official guide).
Official documentation & study links
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