220-1101 / 1102 Domain 5: Hardware and Network Troubleshooting

Intermittent Wi-Fi drops on one laptop only. Best next step?

Multiple choice — select one answer

Answer choices

  1. a. DHCP unreachable or failed lease
  2. b. Reseat modules and verify compatibility/slots
  3. c. Disable unnecessary startup programs
  4. d. Update Wi-Fi driver and check power management settings

Architectural breakdown & explanation

Client-specific issues often involve drivers or power save.

Correct answer(s): d. Update Wi-Fi driver and check power management settings

Exam domain: Domain 5: Hardware and Network Troubleshooting (29% weight on the official guide).

Official documentation & study links

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