220-1101 / 1102 Domain 5: Hardware and Network Troubleshooting

Laptop overheats and throttles under load. Best maintenance?

Multiple choice — select one answer

Answer choices

  1. a. DHCP unreachable or failed lease
  2. b. Run print-head cleaning and alignment
  3. c. Clean vents and replace dried thermal paste if needed
  4. d. Sync system time with domain controller/NTP

Architectural breakdown & explanation

Dust and paste degradation cause thermal throttling.

Correct answer(s): c. Clean vents and replace dried thermal paste if needed

Exam domain: Domain 5: Hardware and Network Troubleshooting (29% weight on the official guide).

Official documentation & study links

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