220-1101 / 1102 Domain 5: Hardware and Network Troubleshooting

After a patch panel change, an entire floor loses wired network. Best focus?

Multiple choice — select one answer

Answer choices

  1. a. Verify cable pairs, switch port VLANs, and link lights
  2. b. Disable unnecessary startup programs
  3. c. Different port and Device Manager check
  4. d. Reseat modules and verify compatibility/slots

Architectural breakdown & explanation

Physical layer and switch port mapping errors affect many hosts at once.

Correct answer(s): a. Verify cable pairs, switch port VLANs, and link lights

Exam domain: Domain 5: Hardware and Network Troubleshooting (29% weight on the official guide).

Official documentation & study links

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