Cert Master

220-1101 / 1102 Domain 5: Hardware and Network Troubleshooting

Windows reports MEMORY_MANAGEMENT BSOD after a driver update. What helps isolate it?

Multiple choice — select one answer

Answer choices

  1. a. Roll back the driver and test RAM with a memory diagnostic
  2. b. Power off, reseat RAM, and test one module at a time
  3. c. Clean vents and replace dried thermal paste if needed
  4. d. Disable unnecessary startup programs

Architectural breakdown & explanation

Bad drivers and faulty RAM both trigger memory management crashes.

Correct answer(s): a. Roll back the driver and test RAM with a memory diagnostic

Exam domain: Domain 5: Hardware and Network Troubleshooting (29% weight on the official guide).

Official documentation & study links

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