Cert Master

KT-SYS Update compliance

Only 62% of laptops meet the 14-day critical patch SLA. Best program improvement?

Multiple choice — select one answer

Answer choices

  1. a. Extend SLA to one year for all devices to achieve one hundred percent compliance
  2. b. Stop measuring compliance because users dislike reboot notifications, without security or identity team coordination per policy.
  3. c. Report by business unit, enforce maintenance windows, and escalate chronic noncompliance
  4. d. Allow users to opt out of updates if they sign a paper waiver, without security or identity team coordination per policy.

Architectural breakdown & explanation

Metrics and accountability drive patch compliance, not indefinite SLAs.

Correct answer(s): c. Report by business unit, enforce maintenance windows, and escalate chronic noncompliance

Exam domain: Update compliance (20% weight on the official guide).

Official documentation & study links

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